Business Process Outsourcing Technical Support
Utilizing the full range of communication and linguistic skills necessary to assist with any type of technical issue.
Expert guidance throughout the installation and warranty processes, creating a seamless experience for the customer.
Whether it's simple help desk assistance, specific in-depth tech support or back-up product or service expertise, we provide a solution.
When a problem arises, we troubleshoot it to identify the most appropriate resolution.
No one wants to contact technical support in the first place. When they do, customers want the fastest resolution – we can do that.
Access a talent pool with the right skills to take your customers through to issue resolution swiftly. We will help you hit those first-time resolution metrics and can support multi-lingual requirements.
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Fast issue resolution
Improved first time fix rates
Expert technical skillset
Enhanced customer experience
Do you have a solution that would make a good addition to the ADEC Enterprise Marketplace? Fill out the form below and we will be in touch within the next 1-2 business days.
